Privacy Policy

Last Updated: 23-April-2025

At Haneen International, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.haneen.com.pk or engage with our services.

By using our website, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our site.

1. Information We Collect

Personal Data

We may collect the following information when you interact with our website or services:

• Contact Information (Name, Email, Phone Number, Company)

• Business Details (Shipping Address, Tax ID, Purchase History)

• Communication Data (Inquiries, Chat Support, Email Correspondence)

Non-Personal Data

• Cookies & Tracking Technologies (IP Address, Browser Type, Pages Visited)

• Analytics Data (Google Analytics, Heatmaps, Session Recordings)

2. How We Use Your Information

We process your data for the following purposes:
✔ Service Fulfillment – Processing orders, providing quotes, and delivering products
✔ Customer Support – Responding to inquiries and resolving issues
✔ Marketing & Communication – Sending relevant updates (opt-out available)
✔ Legal Compliance – Meeting export/import regulations and tax obligations
✔ Website Improvement – Analyzing user behavior to enhance performance

3. Data Sharing & Disclosure

We may share your information with:

• Logistics Partners – For shipment coordination

• Payment Processors – Secure transaction handling

• Regulatory Authorities – If required by law (e.g., customs)

• Third-Party Services – Google Analytics, CRM tools (anonymized where possible)

We do NOT sell your data to advertisers or unauthorized third parties.

4. Data Security Measures

We implement industry-standard protections, including:

• SSL Encryption – Secure data transmission

• Access Controls – Restricted employee access

• Regular Audits – Vulnerability assessments

5. Your Rights

Depending on your location (GDPR, CCPA, etc.), you may:

• Access – Request a copy of your stored data

• Correct – Update inaccurate information

• Delete – Ask for data erasure (where applicable)

• Opt-Out – Unsubscribe from marketing emails

To exercise these rights, contact: privacy@haneeninternational.com

6. Cookies & Tracking

We use cookies to:

• Improve website functionality

• Remember preferences (e.g., language)

• Analyze traffic sources

Manage Preferences: Most browsers allow cookie control via settings.

7. Policy Updates

We may revise this policy periodically. Changes will be posted here with an updated “Last Revised” date.

8. Contact Us

For privacy-related inquiries:
📧 Email: privacy@haneeninternational.com
📞 Phone: +92 42 123 4567
📍 Address: [Your Company Address]